Privacy Policy
Last updated: February 14, 2026
1. Introduction
MavOps (“we”, “us”, or “our”) operates The Overseer Discord bot, Clip Dummy AI, and the MavOps website (mavops.org). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and services. By using our services, you agree to the practices described in this policy.
2. Information We Collect
We collect the following types of information to provide and improve our services:
Discord Data
When you use The Overseer bot, we collect your Discord user ID, username, server (guild) ID, message activity metrics (for XP tracking), voice channel participation data, and role information. We do not store the content of your messages.
Twitch Data
If you link your Twitch account, we collect your Twitch username, stream status, stream chat activity metrics, and viewer participation data for XP and recap features.
Usage Data
We automatically collect information about how you interact with our services, including commands used, features accessed, and general usage patterns. This helps us improve our products.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services (XP tracking, leaderboards, rank systems)
- Process Twitch integration features (stream announcements, recaps, chat XP)
- Generate AI-powered trivia questions and manage game systems
- Detect and prevent abuse, spam, and unauthorized access
- Improve and develop new features
- Communicate with you about service updates
4. Data Storage & Security
Your data is stored on secure servers with access controls and encryption. We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Services
Our services integrate with the following third-party platforms:
- Discord — We access Discord's API to provide bot functionality. Your use of Discord is governed by Discord's own Privacy Policy.
- Twitch — We access Twitch's API for stream tracking and integration features. Your use of Twitch is governed by Twitch's Privacy Policy.
- OpenAI — We use OpenAI's API to generate trivia questions. No personal user data is sent to OpenAI.
6. Data Retention
We retain your data for as long as your server uses our services. If The Overseer is removed from a server, associated guild data may be retained for up to 30 days before deletion. You can request immediate deletion of your personal data by contacting us. Individual user data (XP, linked accounts) can be reset by server administrators or upon request.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability (receive your data in a structured format)
To exercise any of these rights, contact us at support@mavops.org or through our Discord server.
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under 13, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the “Last updated” date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, you can reach us at:
- Email: support@mavops.org
- Discord: discord.gg/mavops